Jamie Miller, General Manager
Jamie started Gold Key in 2003 and used his experiences in a variety of fields to help grow the company into one of the area’s largest and most trusted inspection companies. His background in teaching gives him an edge when it comes to educating buyers during the inspection process. His construction background gives him the knowledge base necessary to identify potential or current defects that are visible during an inspection. His love of building and houses gives him the enthusiasm that is vital to creating a memorable home inspection experience. Of all the responsibilities involved in owning a business, his most enjoyable moments are spent educating buyers on their home and helping their home buying dreams to come true.
Kevin, Home Inspector
Prior to inspecting homes, Kevin worked in the ecological restoration and environmental compliance field His interest in home inspections began when Gold Key performed an inspection on an old farmhouse he and his family bought. Kevin enjoys meeting and serving clients, particularly first-time home buyers, and is committed to inspecting your home with attention to detail. In his free time, Kevin likes clowning around with his wife and three girls and coaching the girls’ soccer teams. He also enjoys working in the garden, paddling his canoe and hunting.
Jordan, Home Inspector
Before becoming a home inspector, Jordan worked a variety of jobs from construction to building signs. He became interested in inspections after purchasing and remodeling his own rental property. Jordan appreciates a job where he can meet new people and help them in their future home. He is proud to be a part of a team of quality inspectors working together to provide excellent customer service with great attention to detail. When he is not at work, Jordan enjoys working on motorcycles and spending time with his wife and son.
Mike, Home Inspector
Mike is a veteran inspector serving Northern Indiana and Southwest Michigan. Before becoming a Home Inspector, he was a teacher for 20 years working with adults and disadvantaged youth helping them obtain a GED. Before joining the Gold Key team, Mike started his own inspection company and served Southwest Michigan for three years. As a father of eight children, he understands the value of your most important investment and will inspect your home like it was his! Mike has remodeled and built numerous homes and would love the opportunity to inspect and teach you about yours!
Jim, Home Inspector
Jim started learning about buildings at an early age as he grew up in the home of a home builder and general contractor. Along the way, he has worked in a variety of roles including building construction and maintenance, municipal infrastructure maintenance and pastoral ministry. As a home inspector, he enjoys learning about each individual home and passing helpful information about the home on to the client. Jim appreciates the team mentality that sets Gold Key apart from other home inspection companies. Jim is married with three grown children and enjoys all things outdoors.
Joe, Home Inspector
Before starting as a home inspector Joe had a variety of occupations that included diagnosing, repairing, and building RVs. He loves a good challenge and learning something new. Joe is married and has 2 boys. He loves camping, kayaking, and gaming. Joe is excited be a part of the Gold Key family and values how warm and welcoming they are to their employees and customers.
Jarod, Home Inspector
After working in home improvement sales and merchandising for 15 years, Jarod started his own handyman business. He loves working with his hands and being able to help others and when the opportunity with Gold Key came along, he saw it as an opportunity to do just that! He was hooked by Gold Key from the moment he met the team! Everyone is so family-oriented and truly cares about each other and those we work for. I have four amazing kids and a beautiful wife and love to hang out with them and wrestle and play with my kids when I’m not working or working on projects around the house. I’m excited about my future with Gold Key!
Guage, Home Inspector
Prior to working for Gold Key, Gauge worked as a machinist and a garage door technician. Gauge became interested in home inspection when Gold Key inspected him and his wife’s first home. Shortly after, Gauge began training for home Inspections, which lead his path to Gold Key. Gauge enjoys learning and teaching clients about their future home. In his free time, he enjoys outdoor sports, home projects, smoking meat, and spending time with his wife and son.
Donna is GoldKey‘s hospitality director for team building and the Gold Key family fun expert, providing opportunities for the Gold Key team and their families to stay connected and build a positive company culture. She also is the financial coordinator. She excels at creating, designing, and implementing programs that help Gold Key to grow, meet customer needs, and continue to lead the area in inspections and satisfied customers. She comes from a teaching background and graduated from Liberty University in 1994. She stopped teaching in 2009 to work full time for Gold Key and has been responsible for much of its growth due to her hard work, cheery personality, and creative genius. She has performed many duties during the last 12 years with the company, including overseeing marketing, developing customer service relations, running the office, fulfilling accounting duties, and finding ways to develop company culture.
Glenna, Office Manager
Glenna oversees the office and client care for Gold Key. She joined the Gold Key team after spending almost 5 years in the RV and truck transport industry. She has a long history in the customer service world and then learned about the importance of building quality while she worked in the construction management field as an on-site administrative assistant for several projects around the Northeastern Ohio area. In her spare time, she likes relaxing in her hammock with a glass of wine and spending time at home with her family.
Loleta, Client Care Coordinator
Loleta is the office coordinator and came to Gold Key after spending several years in Medical Office positions. She enjoys the contact she has with both Clients and Agents. Her friendly voice and patience are very inviting to anyone that calls. When she is not at Gold Key, she enjoys spending time with her family, reading, camping, art projects, and watching her Favorite sports teams (IU Men’s basketball, ND football, Stewart Haas Racing).
Janell Dickerson, Business Growth/Marketing Director
Janell Dickerson is the Business Growth Director/Marketing and joined Gold Key after 8 years in the RV industry. She takes her outgoing, enthusiastic, personality everywhere she goes, and enjoys meeting new people and engaging in conversation. Customer Service in the workplace is Top Priority for Janell, along with making absolute certain customers know they are appreciated. In her spare time, she loves doing anything or nothing at all with her husband & their 4 children, hanging out with friends & family, dancing, hiking, fishing, walks on the beach, chocolate, shooting pool, pistols, and whiskey.
Hayley, Client Care Coordinator & Creative Assistant
Hayley helps with client care, company creativity, marketing and office tasks. Before coming to Gold Key she spent 2 years in the fitness industry managing a gym. Her enthusiasm and attention to detail makes her role as client coordinator and creative assistant perfect for her. In her spare time she enjoys lounging around with her kitties, hiking, building and throwing clay, trying new places to eat and browsing the For You page on Instagram because it contains her favorite things- kitties, pottery and interior design.
Note from Hayley herself: I am grateful to be a part of Team Gold Key and I look forward to using my creativity to help the company grow and thrive.